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Managed Services

Planning and Management

Our planning and management services include not only project and program management for small and large projects, but also strategic planning, network monitoring and disaster recovery. 

Our extensive experience with managed services allows us to help you with a diverse group of IT services so you can focus on your business.

UI/UX

Our analysis and best practices include User Experience (UI/UX) design so you can create the most comfortable web or software solution for your end users. A well-designed interface makes applications easier to use resulting in fewer support calls, increased productivity and less frustration for your employees. Knowing how your end users interact with your technology is key to creating a customized user experience. This means asking the right questions and understanding the technology being delivered, which is a key area of expertise for us.

Best Practices

Best practices and process improvement are an essential and ever-changing part of any business. Whether it’s regulations, federal and state laws, or just changes in objectives for your company, our team can perform a full-scale analysis of your current business practices and conduct process improvements to help you reach your goals.

process design

process analysis

process mapping

process review

Strategic Planning

In order to better establish your priorities and business objectives, strategic planning is an essential tool to achieve your targeted goals. Our staff has years of experience in strategic planning whether it's for 3 years, 5 years, or longer. Our process for strategic planning includes four phases for maximum success.

Project and Program Management

We offer a full range of project and program management services to help you implement your ideas that will move your business forward. A well-managed program ensures your business objectives are met in a timely manner and on budget.
 

Incorporating agile and ITIL best practices means you get a fully fleshed out solution where you are informed every step of the way.

Whether we are managing one or more of our solutions for you or managing your IT concepts, we can achieve your goals within time and on budget.

project
management

program

management

risk

management

portfolio management

product development

supply chain management

governance

process improvement

change management

support services

Network Monitoring

We specialize in delivering a network monitoring solution that will allow you to measure your network bandwidth, performance and uptime. Not only does this alert you to any issues you may experience ahead of time, but it also allows you to analyze your system to see where you may need to grow your infrastructure.

Our network monitoring services also include security services to ensure your data and infrastructure are safe at all times.

Data Backup and Disaster Recovery

In today's environment, data backup and disaster recovery are more important than ever. Every organization, large or small, should have a consistent data backup practice and a disaster recovery solution ready to implement at a moment's notice.

Down time costs your company money, can harm your reputation and can be a big problem for your end users and customers who require access to your infrastructure. You can avoid these issues with a structured approach to backup and recovery.

Analysis of your environment
Backup plan and schedule
A full-scale disaster recovery solution from planning to
implementation 
Ongoing support services
Warm stand by and active DR replication
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